Jobs & Opportunities
Current Vacancies
There are no vacancies at this time.
Box Office Assistant Manager
The Role
Reporting to the Box Office Manager, the Assistant Box Office Manager plays a crucial role in ensuring the friendly and smooth running of the Fringe Box Office and patron check-in at our venues. The Assistant Box Office Manager will sell tickets in-person and by phone at the Fringe Box Office, respond to emails, and assist artists and our volunteer team with ticketing requests, assist with the set-up of FOH check-in tools, and Satellite Box Office locations. This is a seasonal part-time position from July 29 to September 15, 2024.
Key Responsibilities
To sell tickets in-person and by phone, and respond to Box Office emails, providing excellent customer service to Fringe patrons
To resolve ticketing questions and concerns from patrons, artists, and volunteers, with assistance from the Box Office Manager
To assist with Box Office set-up and take-down
To assist with pre-season set-up, and training of staff and volunteers.
To liaise with Box Office Manager and Associates to ensure smooth running of all ticket-selling locations
To assist with training Box Office Associates, and volunteers
Person Specification
| Essential | Desirable |
Skills & Abilities | – Excellent interpersonal and communication skills – Attention to detail – Ability to stay calm and focused in a fast-paced setting – Good computer skills
| – Experience with Eventotron, Super Simple Box Office, and WordPress |
Knowledge | – An appreciation for the arts, especially theatre
|
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Experience | – Previous customer service experience in a theatre setting | – Experience in – Experience in live theatre and/or festivals – Previous experience in a supervisory role |
Other Requirements | -Ability to take direction and work both on a team and individually | – Ability to work a variety of shift times and lengths |
Terms & Conditions
Salary: $23/hour
Hours: part-time, weekdays 11:30-10:30, weekends 10:00-10:30
Training: one paid training shift before September 3
Vacation/Leave: 4% in-lieu
Equality, Diversity & Inclusion: We are seeking candidates who share our commitment to diversity and can bring a range of perspectives, experiences, and backgrounds to our organization. We welcome applications from individuals of all races, ethnicities, nationalities, genders, sexual orientations, ages, abilities, and religions, especially from those who have historically been underrepresented in our industry.
To apply, please email your resume and a brief cover letter to
Kye McInnis, Box Office Manager, via: boxoffice@vancouverfringe.com
Other ways to get involved
Festival Volunteers
Posted: June 3, 2024
The Vancouver Fringe Festival is back for its 40th year around the sun! From September 5th through to the 15th, we have an incredible lineup of artists coming from all avenues of life to share their stories and creativity with our city. With over 65 shows coming to the Vancouver Fringe this year, we need driven volunteers with a passion for the arts!
Billeting
Posted: May 21, 2024
Dozens of travelling artists descend on Vancouver each year to entertain and delight us as part of our annual Fringe Festival (returning Sep 5 – 15, 2024). We are always on the lookout for comfortable and welcoming places for them to stay while they perform – and we need your help! If you have some extra space within your home and are interested in showing our latest troupe of artists some true Vancouverite hospitality, we want to hear from you. You might just make some fantastic new friends in the process.
To express your interest, please complete our 2024 Billeting Form to connect with our Artist Services Coordinator.
